User guide
StasiukFlow · PL / UA / EN / DE

User guide

Your complete StasiukFlow guide: from workshop setup and the first appointment to vehicle handover, documents and subscription limits.

1. Introduction and navigation

StasiukFlow brings workshop operations, customers, vehicles, orders and documents together. The dashboard sidebar contains your daily tools.
  1. Start on the dashboard: check active orders, vehicles ready for collection and work summaries.
  2. Use Orders for ongoing repairs, Calendar for appointments and Order history for completed work.
  3. Customers and Vehicles hold your records. Rodzaj usługi contains the service catalogue; Documents contains generated-document history.
  4. Update workshop details in settings and your subscription in Billing Plan. Change language and theme using the header controls.

2. Account and subscription

You need an account and a selected company to use the workshop dashboard.
  1. Open registration, fill in the required information and verify your email with the code. Check spam or resend the code if it does not arrive.
  2. Sign in with email and password or Google. Select an existing company or follow the workshop creation form.
  3. Open Billing Plan to compare limits and select a plan. Use the available payment portal to manage your subscription and billing.
  4. Sign out from the profile menu when finished on a shared device.

The current version presents Free Plan as a 14-day trial. Check the terms shown during activation.

Billing Plan

3. Workshop and branch setup

Complete your company details before producing the first document.
  1. In company settings, check the name, address, contact details, tax details and currency.
  2. Use the images tab to add a company logo / photo, then save your changes.
  3. Set working days and opening hours. The calendar uses these settings to display appointment times.
  4. Create workshops as separate companies and verify the selected company before working. Branch limits by plan are 1, 1, 2, 4 and 10.

There is no separate central branch-network management screen yet.

4. Service catalogue — Rodzaj usługi

Saved services make order creation and estimates faster.
  1. Open Rodzaj usługi and add an item with a name and the available price and duration fields.
  2. Search for an existing service before adding one to avoid duplicates. Edit the entry when your offering changes.
  3. Add services to a repair and check the actual work and prices before generating the PDF.
  4. Free Plan allows 100 service types, Auto Basic 500, and higher plans have no service-type limit.

5. Customers and interaction history

A customer record connects contact details with their vehicles.
  1. Open Customers and search existing records before creating a new one.
  2. Add the customer name, phone and other form fields. Verify the phone number before sending messages.
  3. Open the customer record to review linked vehicles or edit contact details.
  4. Review past repairs in the vehicle history and Order history. The customer record is not a complete archive of every conversation.

Free Plan locks the database and displays an orange PRO label. You can enter one-off appointment details manually.

6. Vehicles, VIN and repair history

Linking the correct vehicle helps you find previous repairs.
  1. Search in Vehicles, then open, add or edit the vehicle record.
  2. Enter the make, model, registration, VIN and other details. Link the correct customer.
  3. Compare the VIN and registration with the vehicle document before saving.
  4. Open the vehicle repair history to review previous orders. Documents are also listed in the Documents section.

7. Document scanner and data entry

The scanner reads the code on a Polish registration certificate and fills in owner and vehicle information.
  1. In a form with a scan button, open the scanner and allow browser access to your camera.
  2. Place the document code inside the frame with good lighting and no glare. You can also select a photo.
  3. Check the owner, make, model, VIN and registration after scanning. Correct any errors before saving.
  4. On Free Plan, enter data manually. The scanner requires Auto Basic or higher.

Polish registration certificates use Aztec codes. QR and certificate scanning are separate functions: manual / QR entry is included in the Free offering, but a separate QR import form is not yet available in this version.

8. Appointments and calendar

The calendar helps you schedule employee time and lift availability.
  1. Open Calendar and select a day and available time, or use the quick appointment action on the dashboard.
  2. Complete customer, vehicle, work type, start time and duration.
  3. Assign an employee and resource / lift. If another appointment conflicts, choose another time or resource.
  4. Save the appointment. Open it to change its time, details or status, or cancel it when the customer will not attend.

9. Vehicle acceptance and repair workflow

Follow an order from vehicle acceptance through diagnosis and repair to collection.
  1. Create an order from the dashboard or Orders. Select a customer and vehicle or enter appointment details manually.
  2. Check the reported issue and planned work. Add catalogue services and assign the time and resource.
  3. Advance the order as the actual work progresses: acceptance, diagnosis / work in progress, repair and ready for collection.
  4. For additional work, enter items and costs. Customers can approve or reject shared proposals on the tracking page.

10. Estimate, settlement and handover

Review the completed work and final total before handing over the vehicle.
  1. Open vehicle handover preparation from the order.
  2. Check customer and vehicle details, service / part items, quantities, prices and totals. Add a customer comment.
  3. Generate the PDF. Enable the option to show the PDF to the customer if you want it on their tracking page.
  4. After actual collection, mark the order completed and find it in the history.

An order total is not proof of payment. Subscription billing in Billing Plan is separate from the customer's repair payment.

11. PDFs, branding, documents and photos

Documents use your company, vehicle and completed-work data.
  1. Complete company details and the company image in settings, then check their appearance in the document.
  2. In handover preparation, choose PDF creation and download or printing. Wait for the operation to finish.
  3. Search the history in Documents and review available details. Enable PDF sharing to let the customer open the file from their tracking link.
  4. If generation fails, check the error and plan limit before retrying.

Company images and shared PDFs are supported. A damage-photo gallery, general file repository, KSeF and fiscal printer integration are not available in the current dashboard.

12. SMS, WhatsApp, Telegram and email

Notifications inform customers when an order is created or its status changes.
  1. Check the customer's phone number including country code. Delivery needs a configured messaging service and remaining allowance.
  2. Share the tracking link. The customer can enable updates and confirm a supported messenger connection there.
  3. When status changes, the system uses the confirmed communication channel; without an active connection it can use SMS.
  4. Read internal alerts in the dashboard notification centre, mark them read or delete them.

Email is used for account verification. Automatic repair-status emails and reminders scheduled before appointments are not implemented yet.

13. Customer link and additional-work approval

Customers can check their order without signing in to the workshop dashboard.
  1. Send the order's tracking link to the correct customer. It provides access to that order's information.
  2. The customer can view status, repair information and shared additional-work / part proposals.
  3. They approve or reject a proposal. Check their decision before doing the work.
  4. Once shared, the customer can open the PDF. For an invalid or expired link, they should contact the workshop.

14. Employees, lifts and working time

Employee records help organise the team and assign appointments.
  1. Open Employees and add a person with their name, phone and valid email.
  2. Assign an available lift where appropriate and save the employee.
  3. Select the employee and lift while scheduling and check availability in the calendar.
  4. Change workshop opening hours in settings. Team and lift limits appear in the plan table.

Adding an employee does not create a separate account with permissions. A role editor, clock-in / clock-out and timesheet tracking are not available yet.

15. Parts and inventory

Adding parts to a repair and maintaining inventory levels are separate capabilities.
  1. When preparing a repair / handover, check part items, quantities and prices.
  2. Share additional proposals with the customer for approval before carrying out the work.
  3. Free Plan does not include adding parts. Auto Basic allows 1,000; higher plans have no limit.
  4. The inventory offering includes 1,000 items on Basic, 3,000 on Grow, and unlimited items on Advance and Ultra.

A separate inventory module, goods receipts / issues and automatic stock deduction are not available in the current dashboard yet.

16. Statistics and reports

The dashboard summarises current workshop activity.
  1. Check active orders and vehicles ready for collection on the dashboard.
  2. Compare period summaries with the order list and repair history.
  3. Keep statuses and amounts current: useful summaries depend on accurate records.

Analytics is included from Auto Grow. A separate advanced reporting screen and analytics export are not connected yet; available summaries are on the dashboard.

17. First-appointment checklist

Complete these steps before starting your daily work.
  1. Verify your account, choose a company and check your active plan.
  2. Complete company details, image, currency and opening hours.
  3. Add services and employees and check available lifts.
  4. Create a first appointment, verify customer and vehicle details and follow the order stages.
  5. Check the PDF, customer link and notification delivery before using them for real customer service.

18. Troubleshooting and support

Start with the on-screen message: it usually identifies missing data or a limit.
  1. PRO / limit: open Billing Plan and check feature availability.
  2. Camera: check browser permissions, lighting and code clarity, or enter details manually.
  3. Time conflict: change the start, duration, employee or lift.
  4. Missing message / PDF: check contact details, limits and errors. Include the order number and problem description when contacting support.
  5. Use Help in the dashboard or the contact details on the home page.
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19. Plans and limits

Limits apply to the features below. Each chapter explains which screens are currently available. Check current prices and billing terms in Billing Plan before purchasing. This guide does not assume monthly usage-counter resets.

Free Plan€0

Scanner
Unavailable
Customers
Unavailable
Vehicles
Unavailable
Employees
3
Lifts
3
PDF generation
10
SMS / WhatsApp and link generation
10
Adding parts
Unavailable
Service types
100
Analytics
Unavailable
Branches
1
Inventory — items / parts
Unavailable
Dedicated support
Unavailable

Auto Basic€15

Scanner
Unlimited
Customers
100
Vehicles
100
Employees
5
Lifts
5
PDF generation
100
SMS / WhatsApp and link generation
100
Adding parts
1,000
Service types
500
Analytics
Unavailable
Branches
1
Inventory — items / parts
1,000
Dedicated support
Unavailable

Auto Grow€50

Scanner
Unlimited
Customers
1,000
Vehicles
1,000
Employees
10
Lifts
10
PDF generation
Unlimited
SMS / WhatsApp and link generation
500
Adding parts
Unlimited
Service types
Unlimited
Analytics
Available
Branches
2
Inventory — items / parts
3,000
Dedicated support
Unavailable

Auto AdvancePlans and limits

Scanner
Unlimited
Customers
Unlimited
Vehicles
Unlimited
Employees
20
Lifts
20
PDF generation
Unlimited
SMS / WhatsApp and link generation
1,500
Adding parts
Unlimited
Service types
Unlimited
Analytics
Available
Branches
4
Inventory — items / parts
Unlimited
Dedicated support
Available

Auto UltraPlans and limits

Scanner
Unlimited
Customers
Unlimited
Vehicles
Unlimited
Employees
30
Lifts
30
PDF generation
Unlimited
SMS / WhatsApp and link generation
Unlimited
Adding parts
Unlimited
Service types
Unlimited
Analytics
Available
Branches
10
Inventory — items / parts
Unlimited
Dedicated support
Available

Free Plan · Scanner

The scanner is unavailable on Free Plan. The scanner lets you add data much faster. Upgrade to Auto Basic or a higher plan to get access.

Free Plan PRO

The customer and vehicle database is available from Auto Basic.

Billing Plan
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